FAQ's | STRUT YOUR PUP


How many people do I need on my team?

This challenge is just about you and your pup getting active together! 

How do I register a team?

Click on the home tab and click on the orange JOIN TODAY icon. This will bring you to the Challenge Registration Setup page. If you are registering within a company/organization/community that has provided you with a Group ID, enter that in the Organization Code field. Complete the team information and click the green “Next” icon. Complete the team captain information and click the green “Next” icon. Complete information about your pup and click the green “Next” icon. This will finally take you to the registration payment page, where you can review your registration and enter payment information and click “Submit” when completed.

What is a Group ID?

A Group ID is a code given to businesses, organizations and communities that want to sign up three or more teams as part of their business, organization or community wellness program/initiative. This Group ID gives an Administrator of the business, organization or community the ability to track the teams that sign up using the Group ID.

If you would like to learn more about setting up a Group ID for your business, organization or community, please contact Live Healthy Iowa at 888-777-8881 to speak with a LHI team member.

What is a team captain?

A team captain is the designated leader for the team, and the individual who registers a team. A team captain plays a special role in the ultimate success of the team by being proactive in finding ways to keep the team motivated and moving!  This challenge is no different, although team members may be motivated in much different, dog-friendly, ways.

Can I sync my FitBit or other tracking device to this account?

At this time, we do not have the syncing capabilities available. We hope to in the future.

When and how will we receive our doggy-toys? 

Challenge incentive items will be shipped directly to you. The shipment will be sent out after registration has officially closed a week after the challenge begins.